FAQ

How Does My Neck Massager Work?

It uses a combination of targeted massage and red light therapy to help relieve tension in the neck, shoulders, and upper trapezius muscles. It’s designed to improve circulation, reduce stiffness, and promote relaxation—all from the comfort of your home!

Is It Safe For Everyday Use?

Yes! It's designed for daily use and is safe when used as directed. We recommend starting with shorter sessions and adjusting intensity based on your comfort level!

Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout.

How long does shipping take?

Orders are typically processed within 1-2 business days. Shipping times vary based on your location, but most customers receive their orders within 10-12 business days. Expedited shipping options are also available at checkout.

Can I track my order?

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.